Wellness Resources for Faculty
Supporting wellness — emotional and physical — is an essential element in fostering the high performing, respectful and sustainable community we seek in the Faculty of Medicine.
Some of us are on the frontlines in the fight against COVID-19. Some are in the background, trying to keep our health system operating at peak efficiency. Others struggle with feeling sidelined, doing their part by remaining home to reduce community spread, yet wanting to find other ways to help. Wherever we find ourselves, we are united by a desire to respond to the pandemic. But for all of us that desire is accompanied by stresses and strains. These are unique to each person and each situation, but they are real and we can’t simply push our way through them or pretend they don’t exist.
Below is a variety of resources to help manage our wellness during the COVID-19 pandemic.
Faculty of Medicine Initatives
Resource Support LIne | Webinars | Wellness @ the Faculty
Induvidual Support
Emotional Support / Therapists | Distress Support Domestic Violence | Self Check-ins / Evaluations
Group Supports
Faculty & Students | Residents / Fellows | Medical Students
Instrumental / Logistical
Childcare and Supporting Children. | Groceries. | Housing. | Pet Care
Educational Resources / Articles
ECHO Ontario | Managing Anxiety | Decreasing Social Isolation | Leadership. | Physical & Mental Health for Health Care Workers. | General
Faculty of Medicine Initiatives
Give Us A Call
This is a difficult time for us all. Your job, your home, your family responsibilities and your usual wellness routines are all disrupted as a result of COVID 19. Support and resources exist and are being revised and created regularly as the pandemic progresses.
The Faculty Resource Navigation line
416-978-8203
facultynavigator@utoronto.ca
M-F 12:30pm-8:30pm
From who to call if you need groceries or pet care, to resources for emotional support, our goal is to help you find the support that you require at this time. If we don't have the answer to your question we will do the research for you and get back to you, so that you can focus on your other responsibilities.
Requests are confidential. This service is available to all Faculty members at the Faculty of Medicine, University of Toronto.
Webinars
The Faculty of Medicine will host a series of weekly webinars with topics selected to help clinical faculty with common challenges.
More details coming soon.
Wellness @ the Faculty
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Office of Health Professions Student Affairs (OHPSA) |
To book your appointment or for any inquiries, please contact ohpsa.reception@utoronto.ca |
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Postgraduate Wellness For the health and safety of everyone involved, our office is working remotely; however, we are still available to support you via phone or secure video appointments. |
https://pg.postmd.utoronto.ca/current-trainees/while-youre-training/access-wellness-resources/ (416) 946-3074 |
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Graduate Student Counsellor To schedule your first appointment with a counsellor, please contact the Health and Wellness Centre at 416-978-8030 (select option “5”) and ask to book a time with a GLSE (i.e. Faculty of Medicine) counsellor. |
https://glse.utoronto.ca/student-health-and-wellness
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Individual Support
For those seeking support, the links below provide a variety of options including online resources as well as connections to professionals offering therapy and other wellness advice.
Emotional Support/Therapists
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ACCESS CAMH Available to all healthcare providers, ACCESS CAMH is a self-referral form, connecting users with CAMH services, supports, and also assist them in navigating what supports they need. |
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Help for Emergency and Intensive Care Staff Clinical staff working in intensive care and emergency room settings throughout the TAHSN hospitals can contact Dr. Jon Hunter (jon.hunter@sinaihealth.ca), a staff psychiatrist at Sinai Health System. He or his delegate will do a short phone triage and then direct users to care, ranging from 1:1 contact with a psychiatrist to wellness options. |
Dr. Jon Hunter |
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OMA Physician Health Program The Ontario Medical Association’s Physician Health Program supports the wellbeing of all Ontario medical students, residents and practicing physicians and their families. PHP provides confidential support whenever personal or family stress, mental health or substance use concerns arise. |
PHP toll-free confidential line at 1-800-851-6606 Monday to Friday, 8:45am – 5:00pm |
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Ontario COVID-19 Mental Health Network Free mental health services for Ontario COVID-19 healthcare providers. |
https://covid19therapists.com |
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Psychology works for COVID-19 We, the Canadian Psychological Association (CPA), are pleased to facilitate a referral program to support the front line health care workers of the COVID-19 pandemic. In doing so, we endeavour to connect front line health care workers with psychologists who are available to assist on a pro-bono basis via tele-psychology. |
https://cpa.ca/corona-virus/psychservices/#Ontario |
Distress Support
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Toronto Distress Centres 24-hour confidential emotional support and crisis intervention, available 7 days a week to individuals at risk |
416-408-4357 or 416-408-HELP, or text 45645 |
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PARO Helpline (for residents and clinical fellows) Their toll-free number is accessible anywhere in Ontario, 24 hours a day, 7 days a week. In order to provide this service, PARO has partnered with Distress Centres of Toronto. |
1-866-HELP-DOC (1-866-435-7362) |
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Gerstein Crisis Centre GCC is offering a free, 8-week online support group for front line workers on Wednesdays at 12:00 pm from April 1 to May 20, 2020. |
http://gersteincentre.org/stay-connected/ or call 416-929-5200 |
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Kids Help Phone Kids Help Phone is Canada's only 24/7 national service offering professional counselling, information, referrals and volunteer-led, text-based support for young people in English and French. |
1-800-668-6868 |
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Toronto Seniors Helpline Toronto Seniors Helpline is staffed by trained professionals, providing crisis counselling and supportive counselling as well as triaging crisis calls to the Crisis Outreach Service for Seniors (COSS) team for in-person visits. |
416-217-2077 |
Domestic Violence
If yourself or a child are in immediate danger, please call 911
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As noted by the support organization, Ending Violence Association of Canada (EVA CAN), "many of the measures necessary to responding to COVID-19 – isolation; closures of daycares and schools; the potential impact on employment and income; and general uncertainty, stress and disruption – are likely to exacerbate the known risk factors for domestic violence." Confidential, 24/7 assistance is available in the GTA through the Assaulted Women’s Helpline. |
Assaulted Women’s Helpline:
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| Luke's Place is a unique support and resource centre for women and children who have left, or who are about to leave, an abusive relationship. It provides tool kits regarding safety planning, preparing to leave and what to expect from the Family Court system. |
Call 905.728.0978 or |
Self check-ins/evaluations
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Self-Navigate CAMH An inventory of support programs for health care workers, designed for users to self-navigate. |
http://www.camh.ca/covid19HCW |
Group Supports
Faculty Members & Students
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MD-led Virtual Chats, Sponsored by the OMA. The Physician Health Program invites you to drop in virtually between noon and 1:00 pm each weekday to support one another during the COVID-19 pandemic. The sessions will be led by Dr. Kasra Khorasani, a psychiatrist at Mount Sinai Health Systems and St. Joseph’s Health Centre in Toronto, who is an expert in group therapy. This is not psychotherapy. Stay for one minute or as long as you can, and come back as many times as you like. Everyone is welcome. The chats are meant to be a safe space where we can talk about how we are managing. |
Join Zoom Meeting Daily from 12:00-1:00 pm https://zoom.us/j/595378840?pwd=NGx4N0IvZ1dHWDhyZGhOTTJZWUt1UT09 Meeting ID: 595 378 840, Password: 067104
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COVID-19 Women Physician Emotional Wellbeing Facebook group. |
https://www.facebook.com/groups/235295047624227/ |
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30 Minute Physician Mindfulness Sessions Monday through Thursday from 8:00-8:30pm. Offered via Zoom. See PDF for details. No OHIP required; this is not treatment. |
Physician Mindfulness Brochure (PDF link) |
Residents/Fellows
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OMA-MD Resident Chat Sessions Drop in virtually from 2:00-3:00 pm: Monday, Tuesdays, Thursdays and Fridays. Stay for a minute or as long as is possible for you and come back as many times as you like. These sessions will be ongoing as long as needed. Facilitated by UofT staff psychiatrist, Dr. Kasra Khorasani. All residents and fellows are welcome. This will occur via zoom and is meant to be a safe space to talk about how we are managing. |
Time: Monday, Tuesday, Thursday, Friday; 2:00-3:00 pm Eastern Time (US and Canada) https://zoom.us/j/977590776 Meeting ID: 977 590 776 |
Medical Students
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Peer-to-Peer Discussion Forum The MD Program, in partnership with the Centre for Addiction and Mental Health (CAMH), has created a Discussion Forum for UofT MD students to obtain support around stress and anxiety related to the COVID-19 pandemic. This online peer-to-peer discussion forum is a space where you can receive support, encouragement, and share your experiences with managing your stress and anxiety related to COVID-19. Contact the Office of Health Professional Student Affairs for details on how to access this group. |
https://md.utoronto.ca/OHPSA |
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Wellness Ambassadors The SHINE team has student Wellness Ambassadors who provide resource support to medical students. |
Students can access this link http://uoftshine.weebly.com/wellness-ambassadors.html |
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On-Line Interpersonal Group for MDs At times of crisis such as now, we find ourselves having more interpersonal conflicts with our bosses, colleagues, patients, family members and partners. As stressful and unpleasant some of those conflicts are, we now have a possibility of examining , learning and changing some of our interpersonal patterns so to have more adaptive and fulfilling relationships. On-Line Interpersonal Group for MDs creates a supportive cohesive reflective space where such changes can come about. This will be a closed twenty session weekly On-Line HIPAA compliant (private and secure) Zoom group covered by OHIP. The participants will be MDs working in Ontario. The participants have the option of continuing with subsequent 20 session groups. |
Wednesdays 3:00-4:45 pm Interested MDs can contact |
Instrumental/Logistical
Child Care and Supporting Children
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City of Toronto Childcare for Essential Workers The City of Toronto is authorized by the Province of Ontario to provide emergency child care for children of essential and critical service workers. The service is provided at no costs to families, funded by the Province of Ontario, for children from birth to age 12. Services will operate 24 hours a day, seven days a week. Centres are located across Toronto in existing City-run licensed child care facilities and staffed by City of Toronto child care workers. |
https://www.toronto.ca/home/covid-19/covid-19-financial-social-support-for-people/covid-19-child-care-for-essential-workers/ |
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Care.com A matching service for people looking for childcare, pet care, and senior care. Providers can create profiles and families search profiles to identify potential providers. Premium membership fees are waived for healthcare workers, seniors, and caregivers for seniors until April 30. |
https://www.care.com/en-ca/) |
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Helping Children Cope with Stress During the 2019-nCoV Outbreak Created by the WHO |
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Coronavirus – How to Talk to Your Child A guide to talking about the pandemic to your children from the KidsHealth website. |
https://kidshealth.org/en/parents/coronavirus-how-talk-child.html |
Groceries
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U of T MD Program support by medical students Healthcare providers in the GTA can submit the form below to request support for getting groceries, prescription pick up, coffee runs to the hospital, food delivery to the hospital. |
https://docs.google.com/forms/d/1AM3QGME29z5HBXnGzKxjETyNe-c37uCywPR0oLmL-ac/viewform?edit_requested=true |
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Grocery Hero A grocery delivery service staffed by volunteers showing their support for medical professionals during COVID19. |
https://www.getgroceryhero.com/ |
| Selected grocery stores are offering front of the line privileges for health professionals (with presentation of hospital identification badge). |
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Housing/Accommodations
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Please contact The Faculty Resource Navigation line for information on temporary accommodation for physicians looking to self-isolate. |
416-978-8203 facultynavigator@utoronto.ca |
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Housing Accommodation, Car Rentals and Parking for Residents and Fellows We are pleased to provide the following supports to those who may require them:
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For more information please contact Lisa Bevacqua at lisa.bevacqua@utoronto.ca |
Pet Care
| Free emergency pet care including dog walking, pet feeding, pet boarding for front line workers | https://www.bffplaycare.com/copy-of-cv-19-epc |
Education Resources & Articles
ECHO Ontario Coping with COVID
| A virtual education and capacity building program that builds a community of practice, promotes resilience, provides skills and resources, and supports overall mental wellbeing amongst hospital-based health care providers currently supporting the COVID pandemic. |
For Residents: Wednesdays 2:00pm - 3:00pm For healthcare providers: Wednesdays 12:30pm -1:30pm |
Managing Anxious Feelings
Keeping yourself healthy: Resilience and Stress inoculation during COVID-19, Ontario Medical Association
3 steps to coping with anything including COVID – video by Drs. Jon Hunter and Bob Maunder, Sinai Health System
Health Anxiety – What is it and how can You Overcome it?, Anxiety and Depression Association of America
Managing COVID19 Anxiety, Anxiety and Depression Association of America
Decreasing Social Isolation
How to Manage Your Loneliness, The New York Times
The Ministry of Lonliness, Canadian Family Physician via National Center for Biotechnology Information, U.S. National Library of Medicine. Dr Nick Pimlott looks at the prevalence of loneliness, as evidenced by the appointment of a Minister of Loneliness in the United Kingdom.
A (pre-COVID) report from the Minister of Loneliness in the UK, The Jo Cox Foundation
Leadership
How to Be an Inclusive Leader Through a Crisis, Harvard Business Review
Ten Tips for Leaders – Supporting Protective Professional Relationships (PPR), Link to Pier’s PPR tip sheet for leaders
The Buddy System, Centers for Disease Control and Prevention
Effect of a Professional Coaching Intervention on the Well-being and Distress of Physicians, Jama Network
Managing Physical and Mental Health of Health Care Workers
Ten Tips on how to Support Personal Protective Relationships (PPR), Link to Pier’s tip sheet for faculty
Fight COVID19 with Better Sleep: A Guide for Healthcare Workers, Center for the Study of Traumatic Stress
The Psychological Needs of Healthcare Staff as a Result of the Coronavirus Pandemic, British Psychological Society
Managing Mental Health Challenges Faced by Healthcare Workers During COVID-19 Pandemic, The British Medical Journal
Managing Healthcare Worker Provider Stress Associated with COVID 19 Virus Outbreak, National Centre for PTSD
Understanding and Addressing Sources of Anxiety among Health Care Professionals during the COVID-19 Pandemic, Jama Network
COVID-19 in Wuhan: Immediate Psychological Impact on 5062 Health Workers, medRxiv
Factors Associated with Mental Health Outcomes Among Health Care Workers Exposed to Coronavirus Disease 2019, Jama Network
Prevalence of Psychiatric Disorders among Toronto Hospital Workers One to Two Years after the SARS Outbreak, National Center for Biotechnology Information, U.S. National Library of Medicine
Stress and Psychological Distress Among SARS Survivors 1 Year After the Outbreak, The Canadian Journal of Psychiatry
SARS Control and Psychological Effects of Quarantine, National Center for Biotechnology Information, U.S. National Library of Medicine
Occurrence, Prevention, and Management of the Psychological Effects of Emerging Virus Outbreaks on Healthcare Workers: Rapid Review and Meta-analysis The British Medical Journal
General
CAMH website re COVID 19 and mental health
The Discomfort you’re Feeling is Grief, Harvard Business Review
COVID-19 Wellness Infographic, created & resources compiled by residents at the University of Toronto
Crowd Sourced Resources for Coping with COVID-19 Google Docs
Mental health and psychosocial considerations during the COVID-19 outbreak, WHO
WHO Mental Health Considerations During COVID
The Faculty Resource Navigation Line Terms and Conditions:
By participating in this service, you agree to the following terms and conditions:
- This is not therapeutic or otherwise a health care service and no clinical relationship with the support worker or UofT is formed by use of this service;
- This is not a reporting mechanism for concerns about specific individuals or entities; [but we will aim to provide information about relevant processes and pathways for reporting]
- The services provided are intended to be confidential in nature and any personal information collected will not be retained beyond the service period (i.e. after the call is resolved);
- The service is not a crisis support line. If you are in a crisis please contact the Distress Centre at 1-833-456-4566, call 911 or proceed to the closest emergency room.